HHolaOraMap my workflow
For online stores

Your store is open 24/7. Your support should be too.

HolaOra answers customer questions the moment they ask — shipping, returns, sizing, stock. Recover abandoned carts, capture international sales, and stop losing customers at 2am.

24/7 answer layer
Lead capture + routing
Human handoff with context

Missed-demand patterns

The quiet losses are already visible.

HolaOra is not another generic chat bubble. It is the operating layer for the recurring questions, handoffs, and follow-ups your team cannot catch in real time.

01

68% of shoppers abandon carts — often because a simple question goes unanswered

02

International visitors bounce when support is only in one language

03

Repetitive questions (shipping, returns, sizing) eat up your team's time

04

Customers expect instant answers — 9-to-5 email support loses sales

Use cases

Built around how e-commerce shoppers actually ask.

Same customer-ops core, narrowed to the questions, conversion moments, and human handoff rules that matter for this industry.

Cart recovery

When a shopper hesitates at checkout, HolaOra answers their question instantly — shipping times, return policy, size guide — and keeps them moving toward purchase.

Multi-language sales

50+ languages out of the box. Sell internationally without hiring translators or building per-country support teams.

Product discovery

Upload your catalog and product descriptions. Customers ask "do you have this in blue?" and get answered in seconds.

Order status & returns

Train HolaOra on your returns policy, shipping FAQ, and order lookup. Deflect repetitive tickets and free your team for real problems.

Real questions

The assistant is trained for the moment before a customer disappears.

These are the ordinary questions that decide whether someone buys, books, schedules, signs up, or leaves. HolaOra answers in 50+ languages, grounded in your content.

Do you ship to Germany? How long does it take?

What's your return policy if it doesn't fit?

Is this item in stock in size medium?

Can I use two discount codes at the same time?

When will my order #12345 arrive?

Answer first

The visitor gets a useful, grounded response at the exact moment they would normally leave or open another tab.

Qualify intent

HolaOra turns raw questions into timing, need, language, urgency, and contact signals your team can act on.

Route the next step

Sales, front desk, agents, support, or founders receive the conversation with context instead of a blank lead.

Review outcomes

The business can see what was answered, what was captured, what needs a human, and where demand is leaking.

Outcome math

Does it actually pay off?

One recovered abandoned cart per month typically pays for HolaOra. Most stores recover 3–10 in the first week.

Simple entry points

Starter

€9/mo

One assistant for the first site or workflow.

Growth

€29/mo

More knowledge, higher demand, team-ready operations.

Scale

€79/mo

Unlimited workflows, API, and WhatsApp-ready packaging.

Other operating contexts

Same night shift, different questions.

Back to all industries

Ready to map your first workflow?

Show us where e-commerce shoppers go quiet. We will turn it into an answer, capture, and handoff loop.

Start with the plan that fits, or send the messy questions your team keeps repeating. The first workflow is usually obvious once the missed moments are on the table.